Why I didn’t receive the registration code even though I have purchased the product?

Here are three tips you can try if you can’t get the registration code in time.


1. Make sure the purchase email address entered is correct.


2. Find the confirmation E-mail in the email trash.


4. Contact the Kingshiper Support Team, maybe the payment has not been finished yet.


Under normal circumstances, we will send the registration code within 2 hours after the order is successfully paid, but sometimes the registration code cannot be received in time due to network, system glitches, spam settings of your mailbox, email typos, etc. In this case, please contact Kingshiper Support Team or visit the retrieval registration code page to obtain the registration code, all queries will be responded to within 24 hours.


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